People are the No. 1 resource in every organization and keeping misunderstandings to a minimum creates a more positive workplace. It is not just about what you say, but also how you say it. An effective communicator is someone who can read the situation, understand the emotions involved, and choose the right words to influence a positive outcome. In this session, participants will learn immediately applicable skills to increase their awareness of body language, emotional intelligence, and how to communicate a message effectively.
Learning Objectives:
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