Champion Services

Job Description

Champion Services provides support and services to individuals with Intellectual and Developmental Disabilities throughout the DFW Metroplex. The role of the Office Manager at Champion Services is to oversee the daily operations of the office, including human resources, administrative functions, and basic technology support. This role ensures compliance with regulatory requirements, manages employee recruitment, training, and performance, handles workers' compensation and unemployment claims, and supports office efficiency. The Office Manager will report to the Director of Operations and plays a key role in fostering a positive, organized, and compliant work environment while ensuring quality care and support for both staff and clients.

Job Duties and/or Responsibilities

Office Administration Responsibilities:

• Office Coordination: Manage the day-to-day operations of the office, ensuring all necessary office supplies, equipment, and resources are available to support both administrative and direct care staff.
• Budgeting & Expense Reporting: Assist with tracking office and operational expenses, including supplies, and employee-related costs, while remaining within budget guidelines.
• Communication Management: Serve as the secondary point of contact for internal communications, including phone calls, emails, and correspondence, ensuring timely responses and directing inquiries to the appropriate staff.
• Document Management: Organize and maintain both physical and digital employee files, training certifications, and regulatory documents, ensuring they are up-to-date and easily accessible for audits.
• Event Planning: Coordinate events such as staff appreciation days, team-building activities, and other company events that promote staff engagement and morale.
• Facility Management: communicate and coordinate with maintenance staff regarding physical management of the facility.

Human Resources (HR) Responsibilities:

• Recruitment & Onboarding: Oversee the recruitment process for direct support professionals (DSPs) and other non-managerial staff members, including posting job openings, screening resumes, scheduling interviews, and coordinating the onboarding process for new hires.
• Employee Records Management: Maintain accurate and confidential employee records, including certifications, background checks, and training documents to comply with regulatory requirements.
• Employee Benefits Administration: Assist with the administration of employee benefits programs, including healthcare, and paid time off, ensuring compliance with company policies and regulations.
• Training & Compliance: Coordinate mandatory training for all staff, including CPR, first aid, medication administration, and safety procedures, ensuring compliance with state and federal regulations and enhancing service quality.
• Performance Management Support: Assist in conducting employee performance reviews, tracking progress, addressing performance issues, and offering support for staff development.
• Employee Relations: Act as a point of contact for staff to address concerns, grievances, or workplace issues, providing conflict resolution and fostering a positive work environment.
• Regulatory Compliance: Ensure that all HR practices comply with local, state, and federal regulations, including labor laws, safety regulations, and certification standards.
• Workers' Compensation and Unemployment Claims Administration: Manage workplace injury reports, file workers' compensation claims, track progress, and ensure compliance with state regulations. Oversee unemployment claims, submit documentation, respond to inquiries, and resolve disputes while maintaining compliance with state and federal laws.

Technology and IT Support Responsibilities:

• Basic IT Support: Provide support for office technology, including computers, printers, and software systems used for scheduling, documentation, and client care, troubleshooting issues and coordinating with IT professionals when necessary.
• Software & Hardware Maintenance: Ensure that essential office software is updated and functioning properly and assist with the installation or upgrading of hardware as needed.
• Server Data & Security: Ensure important operational data, including employee records, client information, and financial data can only be accessed by designated employees, while ensuring cybersecurity protocols are in place.
• Technology Training: Provide basic training for staff on the use of office technology and software systems to ensure smooth operations and compliance with regulatory requirements.
• Manage Equipment Spreadsheet: manage record of office equipment as well as passwords associated with the equipment

Minimum Qualifications

A. Graduation from an accredited college with a Bachelor’s degree in a human services field or business degree, or work experience in the human services or business field may be substituted.

B. Prefer 2 years of supervisory experience in any field.

C. Valid Texas Drivers’ License with proof of liability insurance.

URL to apply

https://www.championservices.org/careers/

Salary

$50-70K, full time, exempt

TEXAS WOMAN'S UNIVERSITY

JOB SUMMARY

This position is responsible for all student and alumni career advising/counseling/consulting. In concert with faculty, key administrators, Academic Advising, the Pioneer Center for Student Excellence, and other relevant entities, the position will create and implement a model for service delivery across the university. This will include specific deployment within the colleges, the central career center, and at all TWU campuses. This includes providing students with clear and sufficient opportunity for self-assessment as it relates to college majors and ultimately career choices. This position, both independently and collaboratively, will oversee and/or directly develop student programs, seminars, and/or workshops around relevant career topics. This includes creating innovative new programs and approaches and revising traditional ones to meet the current career needs of students and alums. Programming will be delivered via multiple channels including but not limited to face-to-face (classroom, workshops/seminars, larger events), online (webinars, podcasts), and social media, etc. The position is responsible for the deployment of high-quality services that improve and increase student access to job-related advisement (resume assistance, networking and interviewing guidance, etc.). This includes increasing the visibility and support of the program(s), enhancing existing services, conducting research or benchmarking with institutions to identify best practices, and developing and presenting career related topics to various audiences. The position serves as a key liaison between Career Services and college administrators, faculty, students and other career related entities. The position will supervise and evaluate a staff of professionals and support staff. Work is performed under general guidance and performance evaluation is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Director, Career Connections Center

Supervises: Career Consultants and Support Staff

ESSENTIAL DUTIES - May include, but not limited to the following:

Creates, prepares, and presents appropriate programming around student/alum self-assessment major and career goal decision making.

Creates, prepares, and presents a variety of programming on career planning, resume writing, job search skills, interviewing techniques, etc.

Advises and supervises student advisement on job openings, recruiting, and job fair opportunities.

Develops, improves and maintains critical relationships with key campus constituents including appropriate faculty, Academic Advising, the Pioneer Center for Student Excellence, etc.

Creates effective marketing strategies/materials to increase participation in Career Services events including the use of a variety of communication channels.

Assists the Director with the operational, financial and staff development activities of Career Services.

As required may provide coverage support in the absence of the Director.

Monitors and reports trends and activities that affect Career Services and the Student Life Division.

Adheres to workplace safety policies and guidelines.

Provides staff development, efficient deployment, and consistency of approach.

Resolves issues as required or brings to the attention of the director as needed.

Remains current on career related topics and trends and communicates to appropriate audiences.

Responsible for establishing job standards for subordinate staff and effectively evaluating staff under charge The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

ADDITIONAL DUTIES

Performs other duties as requested.

EDUCATION

Master’s degree in Higher Education, Counseling, Psychology, Student Life, or related field.

EXPERIENCE

Four years of progressively responsible experience in career services or related field.

REQUIREMENT

Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

Knowledge of and ability to implement/maintain a program of career counseling/advisement including familiarity with MBTI and similar tools via a variety of channels.

Ability to plan, direct, and evaluate a complex operation, using human resources, time, funds, and other resources for the accomplishment of long-term and short-term goals of the institution.

Ability to establish and maintain effective work relationships with students, faculty, staff, and the public.

Ability to provide administrative guidance within area of responsibility, providing direct training and supervision as needed.

Ability to apply budgetary and fiscal planning techniques within financial constraints.

Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.

Ability to integrate resources, policies, and information for the determination of procedures, solutions, and other outcomes.

Ability to communicate effectively -orally, by phone, electronically, in person, and in writing.

Ability to provide and analyze statistical data for periodic and end of year reporting. Ability to be sensitive to issues of diversity and ability to working a diverse environment.

Ability to work autonomously and as a team oriented individual that is able to work evenings and weekends as needed.

Ability and familiarity with computer applications in a career services setting.

Ability and willingness to occasionally travel on behalf of TWU and the Career Services Department.

Ability to use a personal computer and other office equipment, including related university software and email.

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The employee may be required to travel.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment.

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must repo

rt any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Texas Woman’s University strives to provide an educational environment that affirms the rights and dignity of each individual, fosters diversity, and encourages a respect for the differences among persons. Discrimination or harassment of any kind is considered inappropriate.

Texas Woman’s University is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, religion, gender, sex, sexual orientation, ethnic origin, age, veteran’s status, or against qualified disabled persons.

All positions at Texas Woman’s University are deemed security sensitive requiring background checks.

Minimum Qualifications

Master’s degree in Higher Education, Counseling, Psychology, Student Life, or related field.

Four years of progressively responsible experience in career services or related field.

URL to apply

https://twu.edu/humanresources/careers-at-twu/jobs/#en/sites/CX_1/job/11203/?utm_medium=jobshare&utm_source=External+Job+Share

Salary

$64,004 Annually

North Central Texas College

Job Description:

The HR Generalist oversees the college's professional development, whether through New Employee Orientation, leading our Managers Academy Cohorts, hosting or conducting college-wide trainings, etc. The HR Generalist ensures that mandatory trainings are completed by all employees through our software platforms. In addition to professional development, the generalist will assist in recruiting efforts by attending job fairs and serving on interview committees. As this is a small department, this person should be knowledgeable in human resources and ready to assist others in the department, especially during peak busy seasons, including open enrollment, kicking off the fiscal year, etc.

Job Duties and/or Responsibilities:

Conduct new employee orientation; coordinate and oversee Managers Academy cohorts; recruit for the college and serve on interview committees; administer required training and record completions; conduct exit interviews; other duties as assigned.

Minimum Qualifications:

Successful candidates should have previous human resources experience; bachelor's degree in HR or closely related field required (or combo of degree and HR experience); PHR or SHRM certification a plus.

Salary:

$49,727. Benefits include two weeks paid Christmas holiday leave and one week of paid leave at Spring Break, plus additional paid holidays. Employees work 38 hours and are paid for 40. Health insurance for employees paid 100%, and dependents at 50%. TRS retirement.

URL to Apply: https://employment.nctc.edu/postings/10564