Director of People and Culture, Visit Dallas

March 05, 2024 2:32 PM | Anonymous member (Administrator)

Company:  SearchWide Global

Job Description

Visit Dallas has retained SearchWide Global to find a selfless, authentic, optimistic, and experienced professional to serve as the new Director of People and Culture.

Visit Dallas is an independent, not-for-profit sales and marketing organization that promotes Dallas as a premier destination for leisure and business travel. Contracted by the City of Dallas, our collective efforts generate economic impact, jobs, and state and local tax revenues, which benefit our community and improve the quality of life for all who live, work, and play here. Visit Dallas also encompasses the Dallas Sports Commission and the Dallas Film and Creative Industries Office.

Our efforts have significantly increased awareness of Dallas locally, nationally, and internationally and have resulted in Dallas being recognized as one of the top convention destinations in the nation and the number one visitor destination in the state of Texas.

The Director of People and Culture will report to the President and CEO and will help lead and develop a plan for staffing and talent strategy, internal communication processes, performance management, and leadership/professional development. Additionally, the Director of Human Resources will drive a strategy to support efforts to attract, develop, and retain a diverse workforce and encourage innovation, learning, and cross-cultural collaboration.

Job Duties and/or Responsibilities

Oversee the HR operation for 70 full-time and 12 part-time team members.

Partner with department heads to determine staffing strategies and implementation plans to identify talent within and outside the organization.

Create and execute HR strategies and policies that align with company objectives.

In partnership with a 3rd party HR administrator, oversee and administer:

Recruiting, interviewing, hiring, and onboarding.

Providing backup documentation for payroll administration.

Assisting with benefits administration (Medical, Dental, 401k, etc.)

Ensuring policies and procedures are accurate and compliant.

Managing performance management process.

Supporting the execution of Worker’s Comp Annual Payroll Audit and Payroll Taxes.

Billing for medical, dental, vision, life insurance.

Advise employees, managers, and leaders on complex HR issues such as employee concerns, disciplinary meetings, terminations, and investigations in a compliant and professional manner.

Partner with legal counsel to review and update employee policies, procedures, handbook, and other related guidelines in accordance with federal, state, and local employment laws.

Support Diversity, Equity, and Inclusion initiatives to encourage a diverse workforce.

Ensure compensation practices provide for internal equity and competitive market positioning for optimal recruitment and retention goals.

Manage annual incentive plan process to track and store backup documentation for end-of-year payout.

Oversee the performance management process to include goal setting, coaching, performance management, investigations, and execution of the annual performance appraisal process.

Continuously assess the competitiveness of all programs and practices against comparable companies (DMOs), industries, and markets.

Responsible for keeping staff roster and organizational chart updated as needed.

Partners with department heads to assist with staff development, training, and succession planning.

Manage the HR budget monthly to ensure timely and accurate data for the CFO/CEO.

Support the Culture Resource Group (ERG) to encourage community engagement, DE&I initiatives, and team engagement.

Foster a positive workplace and employee experience; serve as an ambassador for company culture.

Minimum Qualifications

A Bachelor’s degree in Human Resources Management, Business Administration, and/or a combination of education and relevant experience.

Five to eight years of HR management.

SHRM or PHR certification is preferred.

Proven expertise working with employee relations issues that may involve complex situations; identifying the nature and scope of management-employee relations concerns, corrective actions, performance management, and related employee matters; and ensuring issues are properly handled and resolved.

Strong business judgment, influencing skills, direction, and integrity.

Proven track record with HRIS/Payroll systems (preferred ADP Workforce Now), time management, and HR technical skills.

Strong written and verbal communication skills, with articulate presentation and facilitation skills.

Good understanding of the Hospitality Industry and the Dallas business community.

If interested in learning more about this opportunity, contact the executive recruiter listed below.

Contact: Andrea Christopherson, Vice President | SearchWide Global

URL to apply to this position.

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